Frequently Asked Questions
Everything you need to know about shopping with Truffle India
What is the standard delivery timeline for orders?
We typically process and dispatch orders within 24-48 hours. Depending on your location within India, you can expect your package to arrive within 3 to 7 business days.
How do I return or exchange an item?
We offer a hassle-free 7-day return and exchange policy. To initiate a request, please visit our Returns Portal with your order ID and mobile number. Items must be unworn, unwashed, and have all original tags attached.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across India. A nominal COD handling fee may apply at checkout, which is waived for all prepaid orders.
How can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your package directly through the 'Order History' section of your Truffle India account.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. We recommend comparing these measurements with a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI (Google Pay, PhonePe, etc.), Net Banking, and popular digital wallets to ensure a secure and smooth checkout experience.